HOKUTO FLOW ID
Privacy Policy
We collect and use account, contact, service, device, log and support information to authenticate users, provide and secure the services, respond to inquiries, bill customers and improve quality. Employee or client data entered by users is processed only as needed to provide the service.
Collection and purposes
Information may include names, organizations, contact details, account credentials, service content, device and access logs, and support records. We use it for registration, authentication, fraud prevention, delivery, maintenance, security, support, billing, legal compliance and service improvement.
Sharing and processors
We do not disclose personal data to third parties without consent except where permitted or required by law. Infrastructure, email and maintenance providers may process data under appropriate contracts and oversight.
Security and retention
We use access controls, protected authentication, encrypted communications, logging, backups and staff controls. Data is retained only as long as needed for the stated purposes, contracts and legal obligations, then deleted or anonymized securely.
Your rights
Subject to Japanese law, you may request disclosure, correction, deletion, suspension of use or cessation of third-party provision after identity verification.
Cookies and changes
Cookies may be used for sessions, security and usability. Disabling them can limit functionality. Material policy changes will be announced on this page.
Contact
Please use our contact form for privacy inquiries.
Effective: October 14, 2026