HOKUTO FLOW POSTAL / CASE MANAGEMENT CRM
Case management.
One continuous flow.
Clients, cases, assignments and deadlines in one place. Keep your team moving with clarity.
DOWNLOAD & MOBILE APPS
Choose how you work.
Download the Windows version directly or install it from Microsoft Store. Mobile versions are in development.
BEYOND TRACKING
Connect cases and client communication.
Connect clients, assignments, communication, documents, payments and shipments around each case or order, so everyone can see what needs to happen next.
Cases and clients, together
Keep information organized around each case.
Work as a team
Make responsibilities and handovers clear so several team members can work on the same case.
One communication record
Keep client conversations and required documents together.
Share progress with clients
Give clients an up-to-date view through a dedicated link.
ONE CONTINUOUS FLOW
Keep information connected from start to finish.
CORE FEATURES
Your daily overview, in one place.
Case and order management
Review progress, assignments, deadlines and tasks together to reduce missed follow-ups.
Client management
Link client information and communication history to each case.
Collaboration and handovers
Work on cases together and hand them over with a clear view of their status.
Communication, documents and payments
Keep instructions, required documents, questions, answers and payment status in one place.
Multi-carrier tracking
Review shipment, delivery and return status across carriers to plan the next action.
Client progress portal
Share progress and updates through a dedicated link, reducing routine status enquiries.
FOR SMALL E-COMMERCE
For small e-commerce teams, too.
Manage customer records, assignments, tasks, shipments, returns and communication across sales channels and carriers. Small teams can reduce missed checks and make enquiries and handovers easier to handle.
CLIENT PORTAL
A clear view of progress, whenever needed.
Using a dedicated link provided by the person in charge, clients can check case progress, updates, payments and document deliveries. Questions and answers stay with the same case.
- ✓ Required documents checked
- ✓ Application being prepared
- ○ Submission planned after review
- ✉ View questions and answers
ONE SERIES. MORE POSSIBILITIES.
From case management to payroll and HR.
Meet CREW, another member of the HOKUTO FLOW series.
CREW brings payroll, employee records and digital payslip delivery together. Import employee information registered in POSTAL to reduce re-entry when starting payroll and HR work.
Explore CREWCREW is in preparation. The connection uses imported employee records.
Take a closer look at POSTAL.
Explore how case management, teamwork, client communication and postal records fit together. Screenshots show the Japanese interface.
START HOKUTO FLOW POSTAL
Bring clarity to cases and client communication.
Log in to start using HOKUTO FLOW POSTAL.
Log in to POSTAL